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Screen Resolution is not optimistic in Creo Parametric

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Hai,

 

Everyone

 

i got struck with some serious issues,,which PTC team fail to Solve and gave me a some pages of PDF(hardware notes) were very adament by thier rules and regulation ,,to fix the Megapixel 1280*1024,,,,,,

 

Actually from my customers feed back PTC and Creo only behaves than nonother Solution and 3d-Cad file,

Screen_resolution.png

 

I couldnt ask my Customer to change their bought out laptops , and the same in my office,,,,

 

Is there any possibility to see the normal window,,,pls notify me


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